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Mark Benthien:Good morning. My name is Mark van Theon I am the Executive Director of the earthquake country alliance.

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Mark Benthien: And we are joined today by some great panelists who will be presenting on our topic of really of what we would do if an earthquake were to happen now concurrent disasters and

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Mark Benthien: To the current pandemic, of course, but also

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Mark Benthien: How we can be

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Mark Benthien: Being prepared for earthquakes still at the same time.

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Mark Benthien: I just wanted to confirm that

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Mark Benthien: Again, if you if you missed this first slide, you will be on mute your video on PC and this is a zoom webinar and you want to adjust your settings as here. Go to View Options and the best way to see both the presenters and the presentation is to be in side by side mode.

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Mark Benthien: Also, you can use the chat to share information respond discussions to communicate with panelists and click the Q AMP. A to post questions.

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Mark Benthien: For the panelists and this presentation other presentations today will be available as well as a full recording within a day or so on the website that you may have used to register and we'll be sending a link out to you all as well.

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Mark Benthien: With that, I'd like to introduce the earthquake country alliance Bay Area co chairs Dina gunning and Daniel home. See if you could both just introduce yourself and then Dino you'll go through the slides.

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Dena Gunning: Good morning everybody and wish we could all see you in person, but welcome to our first virtual earthquake country alliance regional workshop. And again, Dina gunning I'm one of the co chairs of

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Dena Gunning: The Bay Area.

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Coordinator.

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Dena Gunning: And I'm also the community risk and resiliency specialist for the central County Fire Department serving Berlin game Hillsborough and Bilbray.

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Daniel

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Daniel Homsey: Morning everyone. This is Daniel home Z checking in from the City and County of San Francisco and it is an honor to be here with all of you this morning.

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Daniel Homsey: And we're really excited about the chance to catch up with all of you and share some of the important work that's going on here in San Francisco, as well.

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Dena Gunning: Thanks, Daniel. Okay everybody, and we have a great agenda for you today. And so will briefly go through this. We're going to do our ECA Bay Area update

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Dena Gunning: And then we have our disaster preparedness in the covert 19 environment with disabilities access and functional needs focus

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Dena Gunning: Activating and engaging CERT teams. And we're also going to talk about securing your space. Now that we've all had this time to be at home. We hope you're all securing your space.

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Dena Gunning: And the earthquake country alliance statewide update and then we have a fantastic presentation on emergency management during Kovac.

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Dena Gunning: Pandemic lessons learned for future shocks from our San Francisco Department of emergency management. So we look forward to a full packed agenda. Just a reminder, if you have questions again use the Q AMP a feature.

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Dena Gunning: And we also have the chat box, but for questions, please, if you could use your Q AMP a function, that would be great.

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Dena Gunning: Next slide.

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Dena Gunning: So briefly, many of you have heard this before, but maybe we have new folks joining us today, which will be great.

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Dena Gunning: The earthquake country alliance was created in 2003 in Southern California and expanded statewide in 2009 after the first shakeout event.

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Dena Gunning: It's a coordination and collaboration of 1500 plus public, private, and grassroots leaders. We have statewide sector based committees to help develop resources and programs throughout the state. We have regional alliances and organizing local events outreach campaigns.

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Dena Gunning: Media events based around shakeout and other activities that we do tsunami week and support provided by the California Office of Emergency Services.

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Dena Gunning: More information, you can go to our earthquake country.org website for our Bay Area activities nation networking and resource development are key areas.

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Dena Gunning: And of course, right now we're missing that networking and in person component for all of us and our regional workshops. Again, this is our first

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Dena Gunning: Virtual workshops, so welcome again everybody and our shakeout and tsunami preparedness weeks. So for more information shakeout.org slash California and tsunami zone.org slash California

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Dena Gunning: So another thing that we do with ECA is we have annual many awards. So this year's ECA many awards.

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Dena Gunning: Purpose for associates to improve earthquake resilience promote awareness and preparedness and multiply the impact of our programs.

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Dena Gunning: priority is given to proposals for mitigation activities other earthquake preparedness activities can also be proposed and the awards are $500 packages of materials that are provided via catalog or other items and can also be proposed for your campaigns.

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Whoops.

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Dena Gunning: There we go. So we asked some questions during the registration process. So we're going to briefly go over those

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Dena Gunning: So the first question was, how might coven conditions affect your response. If a damaging earthquake occurred now so

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Dena Gunning: Always out of the gate, the ability to contact older neighbors, especially mobility challenged unable to have congregational shelters are certain would have to practice social distancing for search and rescue limited resources to assess entry damage to archival

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Dena Gunning: And mass evacuations with social physical distancing may become an issue.

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Dena Gunning: And limited staff and resources to respond to and support our incident command system response and virtual Yossi and sheltering limitations financial hardships and town and residents.

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Dena Gunning: So how have you, how has have your utilized community preparedness groups connect with neighbors.

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Dena Gunning: Neighborhood mutual assistance grassroots programs used our neighborhood mailing list to contact people use Google Groups to contact neighbors block action teams next door calm.

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Dena Gunning: Let's see, we went to the next question. That's okay, which items in your preparedness kit have come. Most in handy during coven

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Dena Gunning: And what items will you add now. So definitely the PPS right masks that was one of the first things we all went digging for in our kits. Get up those masks.

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Dena Gunning: Food and lots of toilet paper definitely paper towels and toilet paper or high on that list and cert member roster to contact other Members hand sanitizer.

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Dena Gunning: And the last one. Let's see which services. Did you find most important during the pandemic and which close services. Did you miss so local and state information and briefings.

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Dena Gunning: Santa Clara County dashboard mail services power and cable services waters utilities senior center and recreation program provided food.

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Dena Gunning: Which helps deliver scientists scientific expertise public and health officials and those that you missed the most the barber the hairdresser missing routine medical services, Miss working in the office and Miss restaurant and dining out I particularly miss my nails.

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Dena Gunning: So now moving on, we're going to hear from Roxanne Crawford from FEMA and

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Dena Gunning: As a teachable moment for disabilities access and functional needs and earthquake preparedness Roxanne, take it away.

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Roxann Crawford: PCB. Hi, good morning and Roxanne Crawford and disaster preparedness in the covert environment. I've been with a female for almost 15 years and I am currently the disability integration specialist

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Roxann Crawford: For females region nine that covers the states of California, Arizona, Nevada and Hawaii and all the Pacific territories, including American Samoa, Guam and

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Roxann Crawford: Commonwealth of the Northern Mariana Islands and

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Roxann Crawford: So we're going to talk a little bit about disaster preparedness and the cold environment. And what's so interesting is that it's really not that much different from disaster preparedness always

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Roxann Crawford: And, you know, we're really covering the same thing. Some of the major changes really are that it's just so much more vital that these things happen because there's just less certainty about how things are going to go and I'm trying to control the screen and

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Roxann Crawford: Go, sorry.

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Roxann Crawford: There it goes. Okay disasters can happen anywhere, anytime reports have found that almost half of all Americans 150 million people.

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Roxann Crawford: are threatened by shaking from earthquake strong enough to cause damage. I'm definitely not trying to scare anybody but i'm planning the best ideas are to plan for all possibilities.

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Roxann Crawford: Know the risks in your area asked her updated plans regarding sheltering and evacuation and the covert environment from your local emergency management officials and be prepared.

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Roxann Crawford: It all comes down to you in the immediate aftermath of a large of it. We always tell my mom, my grandparents. Yo, you're on your own and you know

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Roxann Crawford: You can't really count on anyone to help you when things get truly intense, we can hope that cities and other municipalities plan and prepare and they are, but it's not a guarantee.

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Roxann Crawford: Them, I am trying to control the slides. Mark, but it's not moving. And I'm not sure why. There you go. Okay, I'll just tell you next

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Roxann Crawford: A basic truth and does daily averages in US communities. There's only one firefighter for every 265 people one law enforcement officer to every 334 people and one medical paramedic or EMT to every 325 people

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Roxann Crawford: And you may think, because you have a disability or are older, that the rescue people will come for you. First, but the reality is that there are very few first responders for the population.

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Roxann Crawford: And most places have too many people to truly have a prioritized system for response, plus all the variables of large disasters.

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Roxann Crawford: And something like a big Bay Area or a Los Angeles area earthquake there just moved be the resources necessary to attend to all people in an organized and prioritize fashion.

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Roxann Crawford: So again, that means that you need to be the person to plan for you and to make sure that you have what you need to be safe in the immediate aftermath of of a large event. Next slide.

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Roxann Crawford: What's encoded times at this time with the concerns related to

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Roxann Crawford: There won't be things like congregate sheldrick where everybody stays together in a large room or like a high school or fair grounds.

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Roxann Crawford: And there will be mass evacuation without concern for social distancing. And what does that mean to you as a person for preparing disasters.

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Roxann Crawford: For disasters, it means that you need to have a plan in place and that you need to have backups for your plan because there's so much uncertainty. If you're a person who takes public transportation. Do you have people in your life who can assist you. Do you have

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Roxann Crawford: A plan for that public transportation. Do you know what the city's plan for that public transportation is

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Roxann Crawford: And it's important to ask those questions to get some answers and get them down on paper. And I'm going to give you some great resources for how you can kind of track those things on some of the forward slides.

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Roxann Crawford: Thank you, and how to prepare for emergencies. So I mean, some of the basics are just to use the resources available to you from FEMA

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Roxann Crawford: And from local and regional organizations such as the earthquake country alliance and Pacific ADA has a ton of great stuff. I've got some links and some slides coming up and other local organizations, there have

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Roxann Crawford: I'm gonna break it down for you. So who just go to the next slide and famous got some great resources ready.gov has everything from checklist and information to actual trifles.

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Roxann Crawford: flyers and they have a breakdown of specific information to you can get information for people with disabilities. You can get

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Roxann Crawford: A brochure called preparing makes sense for older Americans. They have any information on how to prepare for and plan for your pets, including checklists and ideas.

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Roxann Crawford: Of things you might be able to use in order to

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Roxann Crawford: Make sure that those things are ready. They also have the FEMA app that app you can download to your phone.

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Roxann Crawford: It's got great resources on it, both for preparedness and for during a disaster. I found it to be really helpful during

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Roxann Crawford: An event and having it pre downloaded just means that you have it available to you.

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Roxann Crawford: You can get weather alerts and up to five different counties. I love that because I can get weather alerts for myself and for family members who are, you know, far away and

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Roxann Crawford: There's also during a disaster. It can link you to sheltering options. It can link you to directly to FEMA for you to follow up or find out how

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Roxann Crawford: An individual assistance application is going, things like that. And then there's also the female social media accounts, they do a lot of mirroring and magnifying information from local

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Roxann Crawford: government organizations emergency management with very specific instructions and things to keep you safe information about events or changes in practices or current response stuff. Okay. Next slide.

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Roxann Crawford: I included these specific Ada resources Pacific at a center resources because I just think they're fantastic. There's no need to reinvent the wheel when somebody's done such a great job of building these for you. So they have all these

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Roxann Crawford: Kit lists and emergency contact lists and things that are already prepared and all you have to do is fill them out print them and keep them with you.

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Roxann Crawford: For the the kit list. They just have a ton of great ideas.

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Roxann Crawford: Sometimes really hard to think of the things that you're going to need. So knowing that somebody's already done that work for you and kind of run it through different community partners.

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Roxann Crawford: And it's it's important. A lot of people think of an emergency kit is just this one thing at your house, but I don't know about you, I'm not always at my house.

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Roxann Crawford: So there's a bunch of different kits. So there's a keep it with you or a carry on kit and it's essential items you need to keep with you at all times so

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Roxann Crawford: If you have an inhaler emergency medication that's something that you should have with you at all times. Right.

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Roxann Crawford: I keep emergency contact list and you know just some water. I always have some water. I have water filtration system in my vehicle.

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Roxann Crawford: And so just the things that you always keep with you a grab and go kit is an easy to carry kit you can grab. If you have to leave home in a hurry.

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Roxann Crawford: And it's the it has things you can't do without but are not so big, or heavy that you can't carry them that's maybe more like a backpack size.

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Roxann Crawford: And the home kits. The big one that everybody thinks of when you talk about being prepared or having a preparedness kit now include things like food, water, first aid supplies clothing bedding tools.

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Roxann Crawford: emergency supplies disability specific items durable medical equipment. If you have those things.

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Roxann Crawford: It includes all the things you've mostly need if you had to be self sufficient for a number of days, either at home or at an evacuation center.

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Roxann Crawford: In this kind of different environment where we usually talk about what would you need at a shelter. It might be talking about what you need at a hotel environment and and that environment could be very different. And if you need personal care attendants services if you have

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Information

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Roxann Crawford: That you would need to share with emergency management professionals or people who are assigning you to a hotel room or something like that about things that you would need if you need access to cooking.

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Roxann Crawford: And stuff like that access to an accessible room. What, what types of things would you need to have with you that home kit would also be your hotel kit.

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Roxann Crawford: And a bedside kit has items you would need if you were trapped in or near your bed and unable to get to other parts of your home. So, I mean,

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Roxann Crawford: Make sure you're securing all the things in your home like like DJ said earlier, but just in case something goes awry and you end up trapped

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Roxann Crawford: At your bed always just keep those few items right near you. And there's a link there where you can see what those are water and other things.

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Roxann Crawford: And a car kit has items that you would need to evacuate an area or or that you would need to with you if you were in your vehicle during an emergency I things like an emergency blanket my water filtration system in case I get trapped somewhere, things like that and

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Roxann Crawford: Oh, I see a question and or Pacific idea resources available in other languages, I believe that they are. I can follow up on that, and as soon as I'm done presenting and someone else goes I'll follow up on it and get an answer back to Sharon.

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Roxann Crawford: Okay, next page.

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Roxann Crawford: Does the ADA website have pre created social and creative content and this, this is really like basic list and information. Their website does have a lot of great things.

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Roxann Crawford: They do have some updated covert 19 information for people with disabilities and access of functional leads

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Roxann Crawford: And I would recommend going to the website and giving a little peruse around again I can go look i am i'm not with Pacific ADA and with the female, but I do work closely with Lewis Krauss and Jana. The Pacific Ada on have just found their

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Roxann Crawford: Their tools to be really, really effective. So, um, so we talked about the food and water checklist. There's a power planning checklist. If you're an individual who's power dependent and I would go ahead and look at that power planning checklist and see what type of things.

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Roxann Crawford: There are needed their emergency travel safety tips for overnight stays just a helpful, Link. You never know where you might end up at

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Roxann Crawford: And the evacuation transportation planning checklist. I think that's really one of the key ones during this covert environment is just knowing if you rely on public transportation how you're going to get public transportation. Next slide.

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Roxann Crawford: emergency contact list and this is like the number one big guy right now and the code 19 kind of situation we find ourselves in this emergency contact list could be your link to outside world.

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Roxann Crawford: During at large event, the list contains contacts in priority order, who you should try to reach. First, second, etc.

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Roxann Crawford: You want to include local and out of the area contacts on this list. In case you need to evacuate the area entirely for your safety is there somebody who can assist you, or somewhere that you can go

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Roxann Crawford: On that list. Keep a hard copy of the list and if possible entered into your cell phone.

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Roxann Crawford: I always take that a step further, I keep one in the glove box in my car, I keep a printed copy at home with my emergency kit.

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Roxann Crawford: I also keep a copy on my phone and iPads. But in addition, I take a picture of my hardcopy list and load it to Google Photos or to another platform.

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Roxann Crawford: That has like the cloud so that you can access it anytime and

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Roxann Crawford: And give everyone on your list a copy of the list, along with instructions on how to use it. You never know who will need to get ahold of who else on that list in order to try to assist you and it's so that you can let people know you're safe or that you need help.

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Roxann Crawford: Remember that you want to keep phone numbers and emails on the list because you may not be able to make a phone call. You may only be able to do a text or an email from a hard line computer somewhere.

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Roxann Crawford: So just make sure you have lots of different contact options and you update the list at least once a year in

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Roxann Crawford: Text.

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Roxann Crawford: So some important items to gather, we're going to kind of go through this list pretty quick. It's self explanatory.

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Roxann Crawford: Emergency health information prescriptions and medications. Other items you need for surviving. I mean, basic your personal survival. If you need to being for section oxygen to being electricity, those types of things.

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Roxann Crawford: Cell phone cell charger flashlights and extra batteries extra batteries for oxygen breathing devices hearing aids cochlear implants radios emergency food and water next assorted sizes of

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Roxann Crawford: Plastic bags for storing food and waste. This is also important in this covert environment is having something that you're able to store potentially contaminated items in that you're not willing to discard.

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Roxann Crawford: And just to ensure that they're not contaminating other things, sturdy work gloves to protect your hands also important for

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Roxann Crawford: For earthquake country glass breaks and things like that. Do you have a way to kind of clean up or get yourself around

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Roxann Crawford: Small battery operated radio a signaling device you can use to draw attention to you if you need emergency assistance, something like a whistle a horn a beeper bells creature alarm system.

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Roxann Crawford: And other items together a container that can be attached to the bed or nightstand road flares and I know that sounds weird, but Google it.

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Roxann Crawford: blankets or emergency blankets tools first aid kit and first aid book battery jumper cables are reflective vest rain poncho and state and local maps.

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Roxann Crawford: I know it seems silly to have maps people that use maps anymore. We just kind of blindly follow our phones or at least I do. But it's actually a really good idea to have

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Roxann Crawford: To have those maps available to you in case you don't have access to cellular service or data.

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Roxann Crawford: Past to an event and coven related items together face coverings for personal protection or if not able to wear face coverings due to disability having a plan to communicate that and making sure that you are remaining safe and

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Roxann Crawford: Managing the social distance disinfecting wipes hand sanitizers gloves plastic bags or garbage bag or contaminant

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Roxann Crawford: Potentially hit for containment and potentially contaminated items and and foods that don't require electricity to prepare or won't require shopping or delivery.

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Roxann Crawford: Um, you may need to just going to go through a couple other things wheelchair user considerations. Keep needed equipment close to you and security, you can get to it quickly.

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Roxann Crawford: recharging devices that can be connected to a vehicle and for an emergency charge or have available. Keep a lightweight manual wheelchair for backup.

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Roxann Crawford: Next slide. Speech your communication considerations. If you use a laptop computer for communication consider getting a power converter that plugs into a cigarette lighter of a vehicle.

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Roxann Crawford: And maintain old versions of communication devices of possible including printed communication boards and pictograms to assist in the case of no electricity to church communication devices.

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Roxann Crawford: When you upgrade your equipment just maybe hold on to some of the older equipment so that you can keep it in your go kit next page. Oh.

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Roxann Crawford: Sorry, I got to those deaf or hard of hearing considerations carry a pre printed copy of key phrase messages with you, things like

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Roxann Crawford: I use American Sign Language, I do not read or write English well if you make announcements. I'll need to have them rented simply or signed

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Roxann Crawford: And consider getting a weather radio with a visual text display that warns of weather emergencies or get applications or your smartphones or other mobile wireless devices.

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Roxann Crawford: Vision considerations mark your disaster supplies with fluorescent tape large print or braille.

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Roxann Crawford: And if possible have printed information with simple request for things you know you'll need access to just letting people know how they can best serve you, or provide access

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Roxann Crawford: And sensitivities and breathing conditions considerations. This could also potentially be big in the covert environment.

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Roxann Crawford: And sure that you have tells masks industrial respirators or other supplies. You could use to filter your air supply and and and 95 rated particulate filter mask. I know these are really hard to get right now, but it's something to keep on your list. And when you're able to get one.

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Roxann Crawford: Or more than one to keep in your kit. It's a really good idea, especially if we have fire season. They're really great for protecting from smoke inhalation and other things.

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Roxann Crawford: You are your best resource in a disaster. Take the time to prepare and make a plan.

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Roxann Crawford: Test your plan and talk about it with the people in your life and make sure that you contact neighbors and directly close people know who your neighbors are because they're one of your best resources.

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Roxann Crawford: And the event of a large disaster if you can't reach out if you can't call text email, who do you have, it's already close to you who may be able to assist you. If you need help.

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Roxann Crawford: And do your homework, know what your risks are, and how to respond to those risks will change during the covert environment. Thank you.

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Roxann Crawford: And I can look it up, but have any questions.

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Sharon Sandow: Um, Roxanne. We have a question from Keith may

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Sharon Sandow: And you give a few suggestions for devices they can charge a wheelchair and can be plugged into a vehicle.

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Roxann Crawford: And keys. I can look that up and try to get it over to share in before the end of this, so they can add it to the presenting list.

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Sharon Sandow: We have a question from Stephen I use a sleep at night for sleep apnea. It's hard to carry the machine with me in case of an emergency. What is the best way to prepare

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Roxann Crawford: And you know the best way to prepare is to find a good case or carrying thing for it. Because really,

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Roxann Crawford: You if you're relying on someone else to have another machine or for you to have access to that machine. They may not and given a large event.

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Roxann Crawford: There's likely going to be acute injuries and people who need the hospital rooms and beds and, you know, prepare for a shelter at home if at all possible. That's probably the best advice, but

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Roxann Crawford: You know, I would look at wheeled wheeled dolly type suitcase or container that would make it easier to transport the machine.

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Sharon Sandow: Is there a link for Pacific Ada resources. This question is from Lori.

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Roxann Crawford: Yes, I put the links in the slides and I'll make sure to send it to Sharon as well so that it can get sent out, if needed, but it is in the slides.

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Sharon Sandow: A question from Bruce, how can we best make this information available to the rest of our community.

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Roxann Crawford: I would highly recommend spreading the word to visit females ready.gov page and to visit the Pacific Ada

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Roxann Crawford: Website and the earthquake country alliance websites. So a lot of great information out there and we do our very best to continue to advertise these availability of information through local emergency management.

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Roxann Crawford: Through local disability organizations and through our partners and other

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Roxann Crawford: organizations that serve individuals with disabilities access and functional leads and groups like earthquake country alliance.

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Roxann Crawford: And we were all together at the Abilities Expo giving out preparedness information lists checklist brochures and encouraging people to be prepared.

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Roxann Crawford: So we're doing our best to get the information out in the community. I think the best thing that you can do is if you think it's good information share the link on your social media pages and look for it coming from local emergency management as well.

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Sharon Sandow: Terrific, thank you so much.

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Dena Gunning: Great, thank you. Roxanne always wonderful to hear from you and

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Dena Gunning: Next we have Dave cosgrave from the coast sites, SIR. Dave, do you want to take it away. Yeah.

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David Cosgrave: Thank you very much. Very good presentation. Right. And I just want to say that this week I had a jumpstart both my wife and daughter start because they've been doing a good job on sheltering at home and their cars hadn't started

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David Cosgrave: doing most of the activities. So I never thought about the jumper cables until you brought that one up, but I didn't need them twice this week.

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David Cosgrave: Okay, so I'm here today to talk about activated and engaging certain Members. I'm a battalion chief for Co side firing CAL FIRE. But I'm also the

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David Cosgrave: Trainer and coordinator for Co side certs so there is a big difference between activated and engagement and let me see if I've done controller, not

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David Cosgrave: Not the next one.

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David Cosgrave: But hold on, let me try.

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David Cosgrave: Okay, so

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David Cosgrave: Certain Members who are the certain Members ECA and insert are kind of closely related.

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David Cosgrave: All the things we just covered about preparedness is like a basic night that we have with with cert. So we've covered a lot of that I won't cover that, but

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David Cosgrave: In our service members range from high school students taking teen cert up to

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David Cosgrave: People and senior community and everything in between every education level from high school diploma or less to to doctors. So we always have to be careful and keeping them motivated. They are volunteers. They spend their time.

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David Cosgrave: We do get motivation by disasters and events, just add that earthquake of 6.5 in

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David Cosgrave: Nevada, which gets people interested in getting earthquake awareness and

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David Cosgrave: What we try to do is give them the knowledge and the skills and ability to deal with anything. So we give them tools for their toolbox.

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David Cosgrave: We talked about the different disasters that can happen and kind of frightens them. But then we give them a process to to work from there with the unknown tribe, we give them

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David Cosgrave: A place to start. And toolbox, so that they can keep going from that as far as sponsoring the agency under the authority. There's a big difference with that.

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David Cosgrave: Some cities are all inclusive where the fire department, the police department, the health department. They're all in one. I'm a special district. So I'm only the Fire District here and cosine fire.

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David Cosgrave: So we don't have the authority to declare an emergency where special districts. So to get coverage for our volunteers. We have to get disaster service worker, and that was a difficult thing to do not be in a city or a county

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David Cosgrave: So that's a whole topic that could take lots of time and I'll cover a little bit about that in the next slide, but the CERT mission is basically to

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David Cosgrave: To help out when there is a declared emergency with the activation plan that for the ESOP is of your organization.

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David Cosgrave: You have to stay within the scope of your training and your activation. So that gets us into into other activating for public health emergency

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David Cosgrave: We really can't see that little fancy little drum that shows there. But if I see one of those. I'm going to swap them. So there is a hard part to do when it comes to engagement for this health. Health Emergency so engagement is the key, though, so we'll get into that.

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David Cosgrave: All right, so when I mentioned the disaster volunteer classifications, in order to

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David Cosgrave: Be a disaster service worker. It's a relic of World War Two, where it was the work councils, now they're called disaster councils.

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David Cosgrave: And basically, it gives a minimum workers comp insurance to anybody that

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David Cosgrave: Is going to assist that has the training official capacity so they can be any of these classifications. It could be animal Karen rescue communications. Obviously the certain the community emergency response team emergency operations and ice so working in a in a in an operating center.

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David Cosgrave: Fire human services. I put these in red because it could be a labor or law enforcement, but that's real tricky to do logistics medical and environmental health safety.

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David Cosgrave: Programs and then you got search and rescue and utilities. So if you're certified insert and you go to help out someone in animal rescue you would not be covered. Unless you were sworn in.

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David Cosgrave: For the animal rescue as well. So you have to be all those classifications, then inside of that classification

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David Cosgrave: You'd have to be within the scope of training. So the FEMA training for cert is obviously disaster preparedness and then I say disaster medical operations.

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David Cosgrave: It doesn't teach you how to take a swab of the nose. It doesn't teach you how to do advanced medical operations. It's mostly we call them the killers, for those that aren't

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David Cosgrave: Involved in sir. It's a you know airway circulation and and shock right we're treating the things that we can do. We can stop bleeding, because there's no blood to give so that the emergency things you can do right there to keep somebody

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David Cosgrave: From from getting worse. But advanced training is not there. We don't teach CPR. That's not more this piece concepts of certain we teach you later on.

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David Cosgrave: There's light search and rescue there's disaster psychology, both for you because that environment you're in is going to affect your psyche and it's going to affect those that you treat so

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David Cosgrave: It's a big part of it, terrorism, I just added in their awareness, because there's not much. We're going to do. And then there's additional training. You can do you can have an

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David Cosgrave: Animal response. There's leadership. There's trout and crowd and traffic management and that came out of the fighters down in Southern California, where a CERT teams are activated to help do parking

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David Cosgrave: Somebody got hurt and they found out it wasn't in their scope of training. So they were not covered by the DFW classification

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David Cosgrave: And then there's a flood response, which is a limited right. We're not going to get people into the water and firefighter rehab, which we teach here and it's firefighter and for ourselves, but certain Members to keep them activated. So try one.

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David Cosgrave: Mark, you have to move forward. Let's, let's just low

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David Cosgrave: Now, okay, so this was real busy. So, so what we're saying activation and activation, you have to be trained for it. There has to be an official activation per year. So

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David Cosgrave: Once we do that once we bring that bell we're responsible for everybody has to be checked in that. So there's an accountability.

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David Cosgrave: There they have to have a safety briefing and they have to be supervised the whole time. So,

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David Cosgrave: For a certain to be activated. All these things are on that sponsoring agency and all these things have their own set of circumstances that can be difficult to manage. So when we talk about activation. Those are all the components that are involved in that.

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David Cosgrave: So what we're going to really talk about right now is the next slide, it's even busier alright so

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David Cosgrave: This would be kind of like the engagement, right. So we're in the New World. I'm on the speaker's bureau for the barrier ECA so I'm supposed to coordinate for speakers.

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David Cosgrave: But we're not having the event. So we're moving towards having to have like we are right now webinars so we're having to do that.

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David Cosgrave: For engagement for our co side cert, we put out a newsletter every week we've been putting it out and try not to just regurgitate everything that's out there. I give a little bit of a personal effect about how

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David Cosgrave: I'm doing things and we try to put links up for people that want more information.

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David Cosgrave: One thing to know about links as agencies to put up their links. Sometimes they change them. So it's might not be the best thing

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David Cosgrave: So you have to be careful with your links because they they change those and then you send people up into oblivion social media, Facebook and all those other things.

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David Cosgrave: So I've done everything from

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David Cosgrave: personal stories to I went and got when I had my coven test I had it filmed and I put that up there online, which is you can't click on that, but that's what's there.

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David Cosgrave: For keeping the CERT members here activated, right, we're not we're not here for a health, public health emergency

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David Cosgrave: But we started going through the California for all volunteers and the governor's program for the neighborhood checking

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David Cosgrave: So we already have the network built with 32 neighborhoods they already have a network to check in with some of the zone leaders. So we use that to branch out and use this program to

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David Cosgrave: To use for have them check in on the neighborhoods also non sponsored opportunities several organizations here where we are.

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David Cosgrave: Are doing lots of things. It's not a certain activity, but we have the mailing list and all that to keep them involved. And with that we send out the safety messages on how to keep volunteers safe and all that so

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David Cosgrave: And then again, we got the webinars like we're on right now and online learning. We have a second part of our webinar tonight.

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David Cosgrave: I did the instead of the Great ShakeOut we're preparing for the Great ShakeOut in October. So my cert team and others were reading the great shake in just to talk about it last week we had local

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David Cosgrave: USGS people talk about earthquakes and tsunamis specific to the cemetery county coast in the Santa Cruz Mountains. So that was good. We had people turn in, and tonight.

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David Cosgrave: We're going to go over seven steps and the my shake app. So that's good. Next one there. So, no thank you very much. And now, stay away. And if we have any questions. I can start to read through them.

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Sharon Sandow: We do have a question. We have a question from Lori key asks, I have a D SW card from cert and the medical Reserve Corps. I have no clue what I am approved to do. How does one find that out.

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David Cosgrave: Okay. So whoever issued that card right they have those nine criteria that they could check for

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David Cosgrave: They were, they were there. So it's all the organization that is doing sponsoring has to officially activate you you have to be within the training that you were given

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David Cosgrave: So they'd have to go check back with those organizations and also some organizations but explorations on so you might want to watch that. So whoever the sponsoring agency is you'd have to check in with and what their standard operating procedures are

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David Cosgrave: But you can you can look like the CERT criteria of what the training is that's their medical reserve that's above my level so you can check to them. The medical reserve people and see what they've trained you to them what they would use.

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Sharon Sandow: Um, could you please define cert.

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David Cosgrave: cert is the community emergency response team.

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David Cosgrave: It's a female 2022 24 hour training and some programs go all the way from

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David Cosgrave: You go through that program and you just use that for yourself to be prepared. You've, you've gone through skills you we used to go through hands on. We're gonna have to see how that works.

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David Cosgrave: So it's a lot of instruction. There is a required PowerPoints. But the key to it is putting those PowerPoints to work and working with other people to get task.

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David Cosgrave: Accomplished and then we have people who become zone leaders block captains and we have neighborhoods that are conducting their own drills and training so

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David Cosgrave: There's a wide variety of it, but it's it's a FEMA program for emergency response from citizen volunteers like Roxanne said I'm one of her things. I think it was a basic truths.

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David Cosgrave: We use the earthquake is going to example here on the cemetery county coast where we're not very far. We're about 30 minutes from San Francisco 45 from San Jose.

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David Cosgrave: But when a big earthquake hits the region. We're going to be on our own right, we have three fire engines here on the coast one ambulance 30,000 people. So those 30,000 people will be sheltered in place and and hopefully they have their emergency preparedness ready

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Sharon Sandow: Stephen asks, because of will there be any kind of virtual CERT training.

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David Cosgrave: Yeah, we're, we're moving into that I'm in the middle of actually I met the tail end of to certain classes where we've only have one more module left that I can do online.

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David Cosgrave: But the final exercise is what we have to plan on how we're going to do that and limit social distancing will see as the headquarters is what we can do to morph that into getting people checked off on their skills.

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Sharon Sandow: Hannah asks if a DFW does something outside of their training, they are not covered by DFW

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David Cosgrave: Right, it's just like, Good Samaritan laws and all those things. If you go beyond the scope of your authority. You could be liable. Yes.

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Sharon Sandow: And one last question from Monique RDS W cards only for those in your area or for all sorts

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David Cosgrave: We require them here in our Fire District for liability because we don't carry that insurance some some agencies don't require it to

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David Cosgrave: To have but it's up to the sponsor an agency, what level they want you to have. So if you don't have DFW coverage, you would still be covered by good Samaritan volunteer laws.

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Sharon Sandow: Great. Thank you so much.

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Dena Gunning: Thank you. Great. Thanks, Dave. You guys are doing great work on the coast side and thank you for doing the most good for the most number of people.

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David Cosgrave: Were trying

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Dena Gunning: Yes, and a lot of a lot of online stuff to come in the future because we're all trying to figure that one out. So

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Dena Gunning: Thanks so much today for sharing your program that was great information. And I'd love to see your newsletter, so

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Dena Gunning: I'll grab you offline on that one.

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David Cosgrave: Oh sorry.com

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Dena Gunning: Got it.

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Dena Gunning: So next, Marc Benioff Ian is going to talk about secure your space and our ECA statewide updates. Mark Take it away.

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Mark Benthien: All right. Hi, everyone. Again, and thank you all for your participation. This morning, and so we've had

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Mark Benthien: Nearly 350 people here with us. And, you know, normally, our in person workshops we might have maybe 80 to 100 so this is allowing us to reach more of you. We really appreciate all your questions. I'm going to talk now.

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Mark Benthien: A little bit about earthquake country alliance as the activities and resources it has statewide and also particularly some messaging.

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Mark Benthien: That some actions that you can take right now, even today in your home to make yourself.

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Mark Benthien: Your space more secure in case an earthquake were to happen, so that you'd be safe at home or even safer at home while you're safe at home.

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Mark Benthien: We already heard a little bit earlier, if you've joined later earthquake country alliance as a statewide organization, lots of opportunities for you to participate in the Bay Area.

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Mark Benthien: With our activities as well as on statewide sector base committees that you'll see in a little bit, but I'm going to start with the seven steps to earthquake safety this these are really the what to do before, during, and after

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Mark Benthien: An earthquake, so that you are prepared to survive and recover and you can find these that earthquake country.org slash slash seven steps. And the first step we actually

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Mark Benthien: Put as kind of for earthquakes. So really important aspect is to secure your space so that things don't fall or fly.

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Mark Benthien: At you during an earthquake and soon identify those hazards, move them or secure them. And this is going to reduce injuries and potential damage and there's a lot of information on our website. Again, earthquake country at org slash. Step one.

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Mark Benthien: So this is securing your top heavy furniture, so that you don't have everything Fall break or hit people or the furniture itself. You want to use a flexible nylon strap and there's a variety of

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Mark Benthien: Resources for that at home improvement stores online that you can buy. And there's different types. Some have buckles. Some have Velcro. You also want to see here TVs and electronics. Just imagine how

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Mark Benthien: Thin and big our TVs have gotten and how easy they are to fall, just with a slight nudge. Imagine during an earthquake that how the how they might fall and there are

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Mark Benthien: Variety of materials and resources straps and the different types that you can use. And if you can bolts that TV to the wall with those type of mounting plates, that's even better.

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Mark Benthien: Your wall hangings, you want to see here so that they will so that pictures and other items won't fall off, especially if it has class.

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Mark Benthien: Look for a closed hooks that you can use. And there's a variety of ways of doing that to

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Mark Benthien: smaller items can be secured with earthquake pretty quick hold steady or museum wax and it's remarkably effective in especially that you're more smaller to average earthquakes and that maybe not the biggest earthquake, but it will prevent these things from falling again what

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Mark Benthien: Do that again, if there are other

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Mark Benthien: Things that might bump them as well as earthquakes and then your kitchen cabinets. You want to prevent the mess that you might have, as well as all the broken glass, the broken food containers.

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Mark Benthien: That and and beverages that you would lose that would be very helpful after an earthquake.

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Mark Benthien: And there are a variety of ways that you can secure your upper cabinets in a way you might secure the lower cabinets for child safety you're securing

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Mark Benthien: The upper cabinets with different types of lashes that are available for earthquake safety and then of course very important. You want to secure your gas appliances and large appliance, especially your water heater.

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Mark Benthien: securing it the correct way should see two straps around it bolted into the wall behind the water heater going to secure other gas appliances with

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Mark Benthien: Using connect them with flexible steel stainless steel gas connectors

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Mark Benthien: All of these things are really important. You don't want your refrigerator to tip forward and spell everything out. So you want to keep everything in there, even if the power goes out, it will act like a cooler and things will be okay for a day or two.

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Mark Benthien: So just to summarize this very quick overview of these actions really something you can do right now after right after this webinar is to move something that's heavy to a lower location.

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Mark Benthien: So that if it were to fall and hit you, or fly across the room. It would, you would if you could avoid that it even if the earthquake were later today.

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Mark Benthien: We have a lot of great advice of earthquake country.org slash. Step one. And you know most of this is things you can do and what we can, you can work with your

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Mark Benthien: When you can with

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Mark Benthien: With people that can help you. Maybe that's with your who your sheltering with right now.

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Mary Ellen Carroll: Hi guys.

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Mary Ellen Carroll: Hi, someone just drop these off. I don't know. I'm just

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Mary Ellen Carroll: Gonna be okay and

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Mark Benthien: Also coming up. Look, look for an email about a secure space webinar coming up on June 11 so that will kind of go into this with a lot more detail and instructions will have

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Mark Benthien: live demonstrations of how to do some of these actions.

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Mark Benthien: Alright, so that's the first step of this seven steps earthquake safety. I'm not going to go through all of the rest here.

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Mark Benthien: But just to let you know that these are available. They're really great resources for to let other people know to what you can do to be prepared to survive and recover our statewide activities of course are developing these resources in both English and Spanish etc motos.org

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Mark Benthien: Earthquake country.org, of course, our English web page, we support tsunami preparedness week with a website. It's called tsunami zone.org which is very

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Mark Benthien: Similar to the ShakeOut website for practicing earthquake drills and other earthquake preparedness activities associated with with

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Mark Benthien: Those drills shaker that are in California is the color of great California shakeout website. We do have materials called see staying safe for the earth shapes that you can download from our website to

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Mark Benthien: And

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Mark Benthien: Sorry, just one second. I am

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Mark Benthien: To take care of something. Okay. And we have 10 regional versions. There's a Bay Area version there of this booklet, you can download and as well as the statewide versions and English and Spanish and Chinese

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Mark Benthien: Now I mentioned committees that we have, we have these groups that are working together to develop resources, particularly for

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Mark Benthien: These audiences and if you'd like to participate. Please email buried at earthquake country.org if you would like to be a part of any of these committees to help create resources that might be of use to you as well as to others in your sector.

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Mark Benthien: One of our really successful committees is our seniors and people with disabilities and they've developed a variety of resources that you can find it earthquake country.org slash disability.

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Mark Benthien: And a very important

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Mark Benthien: Aspect of those resources that they have worked to create and partnership with the Pacific at a center is what to do during an earthquake. Of course, if possible, we recommend that you drop where you are, cover your head and neck and and

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Mark Benthien: So you're protecting yourself from things that might be falling and if you can crawl to a nearby shelter desk or table to get under for additional protection.

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Mark Benthien: Do so, and then hold on to that during the earthquake. If you can't get down and get back up again.

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Mark Benthien: We encourage you to either to stay seated where you are, cover your head and neck.

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Mark Benthien: Or if you use a cane to try to, if you can get down. Bring that came with you if you use a walker or wheelchair we change the messaging to lock cover and hold on lock. If you have

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Mark Benthien: A lock for your wheels and cover then sit and cover your head and neck. If you have something you can hold over you even better.

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Mark Benthien: Again earthquake country.org slash disability is where you can find that graphic and those resources.

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Mark Benthien: I mentioned shakeout last year we had 10.8 million participants in California, we're not expecting to have that many of this year, we really are looking to see how

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Mark Benthien: life's going to be in October and we're adapting our message we want people perhaps to consider doing distributed drills or workplace or a school who are not all together. Perhaps people could be drilling in their homes and how would they kind of manage that would be a really interesting

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Mark Benthien: Plan, because of course you're not always together in the workplace or at school, when the earthquake happens but that's where a lot of people are practicing drill. So we want to encourage more home drills, where people

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Mark Benthien: Identify the hazards in their home and where they want to be safe and how to practice that type of self protective action this year, the International shakeout day is October 15

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Mark Benthien: We also have a lot of videos on how to protect yourself that show these actions and you can find that on our webpage at chicken that org slash messaging else on youtube@youtube.com slash Great ShakeOut

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Mark Benthien: So before we turn over at 11 to our next speaker. Are there some questions.

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Sharon Sandow: There are one question is, what should be the message to renters who are seen as damaging the property if they secure larger appliances

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Mark Benthien: We often hear this, that people are putting holes on their walls and they're getting in trouble. And it really, it's, I think that's short sighted on the landlord's part of course

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Mark Benthien: How you have that conversation with the landlord. This is part of what the how your relationship is but

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Mark Benthien: They want to keep you. They want to keep you there. They want to keep you paying rents, they should allow you to be securing your space.

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Mark Benthien: You know, typically, as long as you will agree to to cover over those holes when you're when you when you leave.

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Mark Benthien: Hopefully they will be okay. I encourage landlords when I speak to apartment owners and other groups to provide these resources to their tenants even to encourage them to secure their space again we want them to be safe, not get injured and be able to continue to live there.

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Sharon Sandow: We have a question from Karen, do you recommend keeping cash at home and also what about your gas tank on your vehicle.

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Mark Benthien: Yeah, I certainly didn't go into all the levels of preparedness in the seven steps. These are part of the recommendations that we have, I can. Step three. And your supplies and your plan.

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Mark Benthien: Which is step two. Yeah, that you ATMs may not have power there for you may not be able to get money out. So having small bills ones and fives.

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Mark Benthien: In as much as you can in a safe place will enable you to have those in to buy a bottle of water for $1 or two or $5 rather than using your $20 bill and maybe not being able to get change. So those types of factors are really good while you want to have some small bills saved up

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Mark Benthien: You know when you get when you get $1 to a year, and they're just kind of stashed away.

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Sharon Sandow: How do you recommend preparing children for an emergency.

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Mark Benthien: So you want to have these conversations about emergencies, but also in earthquakes. In particular, it is about practicing your plan.

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Mark Benthien: And involving them in your plan, you know, depending on the age level you want to adapt that but we have guidance on earthquake country.org and on on shakeups.org for

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Mark Benthien: What parents can do with children as young as you know, two years old, there, there are conversations, you can have. You may not talk about it as an earthquake, but we have activities that people use

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Mark Benthien: That kind of make it fun. We talked about buddy in the hole or the, the bear in the cave.

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Mark Benthien: Where you where you practice and you say okay buddy of the whole you're you're you're getting safe from the big bad wolf or something like that.

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Mark Benthien: And then they they learn that you say that if everything starts to shake because the wolf is coming. Get in your home. So you're you're practicing that safe space. They do this in

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Mark Benthien: In daycare childcare centers. And you can do the home today, but overall just engage your children in the conversation, help them put the kids together that way. They are part of the solution.

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Sharon Sandow: And just briefly, what do you use for water filtration.

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Mark Benthien: You know, there are so many resources for filtration that you want to just look at what

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Mark Benthien: may work best for you whether you have a tap filtration in your home or something you carry with you, lots of different options.

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Sharon Sandow: And the last one. How often should you update your emergency plan.

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Mark Benthien: Well, certainly you want to do it at least once a year, but you want to do whenever you have a change in your situation or, you know, new family members or or your course you've moved new situations so that you are always ready to go with your current situation.

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Sharon Sandow: Thank you.

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Mark Benthien: Okay, so

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Mark Benthien: Let me just

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Dena Gunning: Fall. Thank you, Mark, so much. It's always good to hear. We learn every time we review this information, no matter how many times we've been through it right so

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Dena Gunning: Appreciate especially the comments about if you have a situational change and updating your plan. Definitely. We should all be updating our plans now because this latest has really

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Dena Gunning: Changed a lot for us all. As we have learned. And speaking of learned lessons learned. Now we have Mary Ellen Carol from

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Dena Gunning: The San Francisco Department of emergency management Mary Ellen. Are you with us.

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Mary Ellen Carroll: Yes, I am.

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Mary Ellen Carroll: Can you hear me.

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Mary Ellen Carroll: We can fight. I'm sorry, I interrupted me

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Mary Ellen Carroll: Not unmute when I first jumped on

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Mary Ellen Carroll: I don't worry earlier.

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Dena Gunning: No worries. We're excited to hear about some of these lessons learned from San Francisco. And I'll have to say just on a personal note, I have really

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Dena Gunning: appreciated the engagement and involvement, especially from our Bay Area joint information system calls and Jonathan. And so we really

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Dena Gunning: All learn a lot from everybody's experiences. So thank you so much for coming on today and sharing with everybody. This is our first virtual webinar and workshop for our area regional earthquake country alliance. So welcome, and take it away. Mary Ellen.

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Mary Ellen Carroll: Yeah. Sure. Thank you so much for having me and I'm speaking to you today from our, our emergency operations center which is at Moscone

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Mary Ellen Carroll: Center South

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Mary Ellen Carroll: And you can see behind me the carpet here and like this really odd sort of ironic turn of events that carpet at the Moscone looks like the code 19 virus. So case we forget why we're here. We just

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Mary Ellen Carroll: Very weird

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Mary Ellen Carroll: So yeah, so I was just asked to talk to you.

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Mary Ellen Carroll: Kind of update you on what's going on with our response. And so I just have a few few notes to share with you, you know, essentially, what we're doing is the

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Mary Ellen Carroll: Most massive shelter in place that we've ever done or probably imagined and that could be something that you know would happen after an earthquake also

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Mary Ellen Carroll: Some of the things that we've learned from from the situation.

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Mary Ellen Carroll: Are one is that our earthquake planning certainly has has helped us be prepared and to be able to respond to this and and in a number of ways.

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Mary Ellen Carroll: In particular, our relationship with our Department of Public Health.

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Mary Ellen Carroll: As this is primarily obviously a public health emergency. This isn't public health emergency dealing with a global pandemic and over the last few years, we've really worked quite closely with our

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Mary Ellen Carroll: With our Department of Public Health Partners, especially in the areas of like climate related weather related emergencies, whether it's fire heat and air quality so

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Mary Ellen Carroll: To your point about the communication.

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Mary Ellen Carroll: Of course, we are approaching where we have at least up to now this our response from a regional perspective. And so the Regional Health offices in the Bay Area for very closely together. And we've pretty much moved in lockstep from the beginning and

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Mary Ellen Carroll: And so those are those are relationships that were already established and that we have been, you know, working on for some time now so that that really helped us

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Mary Ellen Carroll: You know the other thing is, you know, from a shelter in place, you know, what are the things that

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Mary Ellen Carroll: Are sort of thinking about an art like post earthquake or the things that are most common so feeding and food is huge.

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Mary Ellen Carroll: So we've been one of the first units that we stood up and operations was are feeding unit.

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Mary Ellen Carroll: And we've been feeding every. A lot of people

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Mary Ellen Carroll: For quite some time. I heard, essentially, we've had to we've had to up our feeding by 40%

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Mary Ellen Carroll: Based on above what we were really doing as far as feeding vulnerable, folks. And that's not only

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Mary Ellen Carroll: So, so there's a number of different categories of that one is already all the folks that already had food insecurity and so that we were already working with many people who got their food in Kongregate settings, for instance, like in either in group homes, but also in our

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Mary Ellen Carroll: senior centers and that sort of thing. And that can't have that couldn't happen anymore. So we had to move to a you know pre packaged meal type delivery service. In addition, we had to develop a feeding.

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Mary Ellen Carroll: Program for people who are in isolation in quarantine.

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Mary Ellen Carroll: And then the two other categories are our street homeless. So what happened when everything shut down is for a lot of people, their sources of food also shut down. While some feeding operations continued

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Mary Ellen Carroll: Others others. Other ways people homeless people get their food is from restaurants and people, you know, handing out leftovers and that all came to a screeching halt. So we had to develop a food outreach and delivery program for street homeless. And then finally,

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Mary Ellen Carroll: All the new newly food insecure that that perhaps we're not in the past but but are now due to job loss or what have you. So that has been a huge operation.

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Mary Ellen Carroll: You know, related to and then most of the other things, you know, I would say that the the theme is really our vulnerable population. So we know that in an emergency that only

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Mary Ellen Carroll: magnifies the problem. People who are vulnerable or become much more vulnerable. After, after an emergency and we certainly have seen that in this pandemic situation we've had a huge spike in homeless.

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Mary Ellen Carroll: People who are announced on the street and that is in part because we've had to. We had to stop allowing entrance into shelters in order to start sending them so congregate settings being thin

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Mary Ellen Carroll: And that started in early March, there really hasn't been an outlet for folks who are street street homeless people are living on the street on housed.

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Mary Ellen Carroll: And then finally,

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Mary Ellen Carroll: In that area. I'm sure everyone has heard about the the hotel rooms that we are we have procured, but those primarily has been for

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Mary Ellen Carroll: For folks who are

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Mary Ellen Carroll: For isolation and quarantine and people who who qualify from from the particularly vulnerable populations to cover 19. So in our case, we've defined that as over 60 and with an underlying medical condition.

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Mary Ellen Carroll: And then

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Mary Ellen Carroll: You know, I think we've we've also seen that

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Mary Ellen Carroll: Vulnerable also can be

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Mary Ellen Carroll: Getting information out to folks in different languages.

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Mary Ellen Carroll: Also, for instance, seniors in general don't aren't on. I mean, generally speaking.

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Mary Ellen Carroll: This doesn't apply to everyone, but they're not the ones that are on social media all day long and scrolling through Twitter. Not everyone understands or uses those means. So we are joint Information Center has

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Mary Ellen Carroll: Has been on this, honestly, since the beginning of January, because in the beginning it was religious providing information about

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Mary Ellen Carroll: dispelling myths, providing information and and trying to mitigate the negative impacts on our Asian community here that were quite terrible and actually still continue

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Mary Ellen Carroll: And because of the origins of the disease, even though it is not a race disease.

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Mary Ellen Carroll: Unfortunately, there are that narrative continues, unfortunately, from silver leaders at the federal level, which is, which doesn't help.

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Mary Ellen Carroll: And so right now we are

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Mary Ellen Carroll: You know, within San Francisco. We are so pleased that to report that our, our

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Mary Ellen Carroll: Our curve has not only flattened, but it's starting to go down and so therefore we are starting to move forward with some reopening

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Mary Ellen Carroll: We arrived here only because of you know the great leadership from our, our Department of Public Health and our mayor, but also just everyone in San Francisco doing their part and heating, you know, heating the

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Mary Ellen Carroll: Heating the health orders and so we're very fortunate there, of course.

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Mary Ellen Carroll: Of course there is.

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Mary Ellen Carroll: There is much there is, there's been there's been other types of casualties.

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Mary Ellen Carroll: In this situation, which are people who many so many people have lost their jobs people who have lost their businesses, not to mention and just the sort of real and psychological and emotional

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Mary Ellen Carroll: Wounds that that are that continue to happen. People who are suppose my son is graduating next month from UC Santa Barbara super proud of him that, you know, he won't have a graduation and, you know,

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Mary Ellen Carroll: There's, there's many, many examples of that. And not to mention just the hardship of not being able to be with people and

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Mary Ellen Carroll: You know, it's been very hard, basically.

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Mary Ellen Carroll: One of the interesting things I think about this scenario that is we don't have a template for and that we are

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Mary Ellen Carroll: Creating as we go. Is that for an earthquake, you know, you have, you have a pretty clear response period and then you move into restoration and then recovery in this scenario, these three things are in parallel.

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Mary Ellen Carroll: So we anticipate that the response phase of this pandemic will go on for the next one to two years.

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Mary Ellen Carroll: At the same time, we have to do our recovery activities and and and start thinking about recovery, but also the reopening

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Mary Ellen Carroll: And so it's not anything that we necessarily managed before and it is complicated. We have to do these things in parallel, but they also have to be coordinated and connected

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Mary Ellen Carroll: And so that this part I find very fascinating and challenging

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Mary Ellen Carroll: And anxiety provoking, quite frankly,

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Mary Ellen Carroll: So you know we while our curve is down and numbers are going down, and at the same time we're still building our ability to test build up our testing to where it needs to be.

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Mary Ellen Carroll: Our tracing our contact racing and our surveillance.

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Mary Ellen Carroll: And at the same time, put out health orders that we hope are clear that are helpful, but that are iterative

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Mary Ellen Carroll: And also that we need people to comply with other things. So even as we open. We still have to social distance we still have to wear masks and and all of those things. And so this is this is going to be, you know, a huge challenge and then

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Mary Ellen Carroll: You know, how do we how do we prepare for that second wave or in in the words, the language of earthquakes really the aftershock that potentially could come this fall or or even more further out.

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Mary Ellen Carroll: And so those are the. Those are really kind of the over arching

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Mary Ellen Carroll: themes that we have going. I mean, it's just been

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Mary Ellen Carroll: It's been

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Mary Ellen Carroll: The challenge of all of our lives. Obviously there's other issues like that week I could talk for hours about logistics and supply which is which was, which was a really big deal and continues to be

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Mary Ellen Carroll: You know, we always thought in the beginning of this. I mean, I was joking that we thought fuel would be the thing that brings us down.

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Mary Ellen Carroll: After an earthquake and with this I was like oh my god, it's going to be hand sanitizer like we're all good eggs. We don't, we don't have enough hand sanitizer. So anyway, thankfully, people are making hand sanitizer. So, we will continue but it's been

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Mary Ellen Carroll: You know, it's been really

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Mary Ellen Carroll: incredible experience and incredibly exhausting. There's many of us, including myself, who haven't had a day off since February really

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Mary Ellen Carroll: Um, and that's the other thing that we're really starting to look at is, you know, how do we especially for emergency management.

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Mary Ellen Carroll: And public health folks who have to be in this, and who have already been in this you know we're in the we're in our 18th operational periods. That's 18 weeks.

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Mary Ellen Carroll: We've been here at Moscone for a little over two months and to think that we may be at this for another year. And it's pretty daunting.

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Mary Ellen Carroll: All the while trying to reopen our society and economy and everything else so on.

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Mary Ellen Carroll: I think I'll stop there and I'm, you know, I'm happy to answer any questions anyone has.

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Sharon Sandow: I have a question for you from Hannah, how are or did you combat coven related races.

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Mary Ellen Carroll: Yeah, we're can we continue to do it. I mean, in the beginning, we

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Mary Ellen Carroll: We that was very much our focus

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Mary Ellen Carroll: Was try trying to explain to people what the disease was and what it wasn't and who it affects how you get it. So a lot of education.

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Mary Ellen Carroll: And in fact, when we originally declared the emergency. There were many people who were

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Mary Ellen Carroll: Who were unhappy about it because they felt like that would would only exacerbate, you know, the effect of that kind of panic and and negative actions toward our toward our Asian community.

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Mary Ellen Carroll: Again with with education as much as we can, you know, we've had our leaders go out and speak to that. But we do still hear anecdotally from folks that you know there's still people that are experiencing.

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Mary Ellen Carroll: You know that that sort of like either people saying things to them or what have you, as we move forward. And so we just continue to try to

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Mary Ellen Carroll: Make sure that we're putting information out. And as much as we can and

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Mary Ellen Carroll: You know, trying to

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Mary Ellen Carroll: Support support our, our, our neighbors and community members as best we can.

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Sharon Sandow: Thank you. I have a question for you from Michael Francis go DEPARTMENT OF EMERGENCY MANAGEMENT formally planning for how to respond to an earthquake event during coven if you're not, are you aware of if the State is doing this planning.

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Mary Ellen Carroll: Oh, how to respond. Oh, yeah. I mean, where

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Mary Ellen Carroll: We are

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Mary Ellen Carroll: I don't know about what the State is doing.

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Mary Ellen Carroll: And the only. I mean, the positive thing I can say the optimistic thing I am when people ask me this, which I get asked a lot is, like, well, at least, while here in the room ready so

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Mary Ellen Carroll: You know, we will obviously proceed with a response to an earthquake by taking the actions that are going to benefit the most people and, you know, to save lives and that will that need for a short period Trump, you know, other

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Mary Ellen Carroll: Or other priorities, but that's that's what that's what we'll have to do

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Mary Ellen Carroll: And we are. I am very concerned about going into the summer before coven happened.

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Mary Ellen Carroll: We were, we had been busy for the last year and a half, with one thing after the other, especially related to weather weather related. It's also looking like fire season could be quite bad for us in Northern California.

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Mary Ellen Carroll: We have these, you know, we all, if we're going to have a very hot summer and everyone's wearing masks. That's a whole other layer.

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Mary Ellen Carroll: Of challenge. So it is something that we're thinking of. And not only that, but also terrorist event mean me myself with my colleagues here in public safety.

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Mary Ellen Carroll: You know, we try to keep a buffer. I have a watch. I have people that I still that aren't here that are there and

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Mary Ellen Carroll: Back at back at our main headquarters and it's one of the things we're looking at now is sort of our sustainability plan, how do we continue to

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Mary Ellen Carroll: Do this response. But, you know, peel off.

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Mary Ellen Carroll: Some folks so that we can

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Mary Ellen Carroll: That we can be prepared for other things and actually continue to do some planning that we need to do. That's not coven

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Sharon Sandow: I have a question for you from Laura, she was asking in regards to the point you were making about senior citizens less likely to be on social media. How are you communicating with that population specific

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Mary Ellen Carroll: Yeah, so we from the, from the beginning of this we have been, you know, very focused on getting information out in every platform that you can imagine. So what we've learned is, you know,

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Mary Ellen Carroll: Some people listen to the radio. Some people watch the local news others read their local neighborhood newspaper, rather than the Chronicle, which is our, our newspaper here plus social media. So we basically have

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Mary Ellen Carroll: The

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Mary Ellen Carroll: In the beginning, started doing that and trying to hit every single platform, we could to get information out, putting things up on the bus you know basically before it was

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Mary Ellen Carroll: The best our municipal transportation service such shut down, it's coming back now. But then we also through our community. We have a very large community branch in our

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Mary Ellen Carroll: In our operations section and so that branch is extremely active they have been doing

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Mary Ellen Carroll: I'd be interesting to get the numbers. The total numbers, but they do multiple webinars every week. In order to do outreach to different populations on different subjects.

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Mary Ellen Carroll: And another strategy that we've used is to reach out to the community based organization and the service providers that

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Mary Ellen Carroll: That people are most close to. And so using them because they are trusted by by people they use the same language, and they have the means to get information out to to their kind of constituents or or their clients participants.

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Sharon Sandow: The next question I have us. What are your top lessons learned from this situation for when an earthquake happens

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Mary Ellen Carroll: Believe me, there have been times during the thing that I was like, why couldn't have been an earthquake.

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Mary Ellen Carroll: I think in some ways, this is very much more many much more complicated.

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Mary Ellen Carroll: So relationships. I mean, a lot of the things I think we already know relationships and communication are so key.

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Mary Ellen Carroll: And when I say that, I mean among among within the city and among Mars among our city partners and our response partners. And I would say, second is that

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Mary Ellen Carroll: You know you're vulnerable. You have to plan for your vulnerable populations, because

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Mary Ellen Carroll: For the most part, you know folks who have means and

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01:23:00.060 --> 01:23:03.960
Mary Ellen Carroll: How homes and all that they there they are able to sort of

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Mary Ellen Carroll: They come together and and you've, you've got a plan for those that can't help themselves because it is it is a it is a large group and it takes a lot of work.

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Mary Ellen Carroll: And I think, thirdly, what I would say is I didn't, I didn't prepare the answer this question. So I'm just like pulling off the top of my head. We're nowhere near after action by the way I'm 19. So this is just random thoughts coming off the top of my head. I think the third thing is

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Mary Ellen Carroll: I just had it and I lost it.

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Mary Ellen Carroll: vulnerable populations.

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01:23:41.310 --> 01:23:42.090
Mary Ellen Carroll: Well, I would say.

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01:23:43.110 --> 01:23:46.470
Mary Ellen Carroll: That, oh, I know it community that you cannot. This is not a

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Mary Ellen Carroll: This isn't a government response from my perspective, I mean, yes it is. And in this case, in particular because health orders are certainly, you know,

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Mary Ellen Carroll: They're a government order, thou shall not leave your house. Basically, which is kind of the most extreme or only for certain things.

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Mary Ellen Carroll: But when it comes down to response. You've got to have your, you have to engage community and I'm so grateful for the work of our team and the community branch.

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Mary Ellen Carroll: Doing that. And then the final thing I'll say is that we have a we added in our, our USC and equity branch an equity met an equity equity officer in our management on our management team.

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Mary Ellen Carroll: And that comes through our human rights commission and that has been an incredible addition and has really been helpful for us to look at everything we do through an equity lens to ensure that we're not leaving anyone out

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Mary Ellen Carroll: In our response in our plants.

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Dena Gunning: Great, well thank you so much. Mary Ellen for being with us and and sharing and I know it's not easy because we're still all in the middle of it.

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Dena Gunning: And and learning as you go along and and even just talking about an after action report tickles me because

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01:25:07.050 --> 01:25:10.020
Dena Gunning: We're like keeping that log going of

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Dena Gunning: You know, Heaven help us if we ever did have to go into it again or hopefully not a second phase.

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Mary Ellen Carroll: You know, once

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Dena Gunning: It to the fall. So I think that's part of what's all on that list. But, you know, turning. What lessons have learned for unprecedented territory and

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Dena Gunning: Again, just want to thank you for sharing because it definitely helps.

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01:25:33.450 --> 01:25:42.390
Dena Gunning: Hearing different emergency operations centers and emergency management managers have that discussion, because that was one of our discussions weeks ago is that we all fear it is

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Dena Gunning: What if something else happens while we're in the middle of this and whether or not. And I know we're, we're all on the threshold of the public safety power shut offs again and wildfires doesn't and

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Dena Gunning: If the weather is

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Mary Ellen Carroll: Definitely

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Dena Gunning: Right on our list with climate change, right, we have to do all this climate adaptation for our planning. So again,

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Mary Ellen Carroll: I think

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Mary Ellen Carroll: Yeah, no, yeah and and just one more thing. Just to add, I think, is when you think about earthquake.

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Mary Ellen Carroll: And then I'll leave you. I have to run off to you, but the the huge difference about this one is that in an earthquake or no, we would assume that we would have helped

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Mary Ellen Carroll: That you can get resources, whether it's from the federal government or Southern California or other states that has been so unique to this disaster that we have been 100% on our own, as is everyone like there really isn't a lot of help.

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Mary Ellen Carroll: Or mutual aid or sisters, like it's it's a moot point and I'm afraid that if we did have a major earthquake, you know, that would be one of the things that would be

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Mary Ellen Carroll: Particularly, a huge high risk for us is, you know, how much help would we get if it were to happen sometime during this pandemic crisis. So

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Mary Ellen Carroll: I don't think so. Even a

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Mary Ellen Carroll: New to being activated.

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Dena Gunning: All at the same time for this length of time.

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Mary Ellen Carroll: As well. Thank you again anyway.

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Mary Ellen Carroll: Thank you for having me.

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Dena Gunning: Thank you Mary Ellen. And now we'll open it up to our final question and answer. So let's see. Sharon. Do you have some other questions for us from the group.

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Sharon Sandow: I do, actually. And again, feel free to send your questions into the Q AMP a one question that we have is self care and mental health resources that you'd like to recommend or specific approaches or tips that you've directly seen and this is to all of our panelists.

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Dena Gunning: There is a really good disaster psychology piece. And I think I saw somebody put a link up for it.

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Dena Gunning: That you can also get for your CERT training components. So I know that's something that we're all looking at is providing some of the virtual disaster psychology piece to folks.

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Dena Gunning: And it's hard. You know, you're learning to, you know, do as much as normal, but that's really hard when everybody's working, going to school and staying and sheltering in place.

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Dena Gunning: I know that's been difficult for my family.

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Dena Gunning: As well as graduations, you know, and all the things for folks that have graduating children.

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Dena Gunning: You know, and just trying to keep it light and, you know, figure out what you can enjoy, whether it's a board game at night or are you having movie night, you know, just some certain things to

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Dena Gunning: Keep everybody in good spirits, so to speak. So does any of the other panelists have any other suggestions or responses.

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Mark Benthien: I just repost the link that was shared earlier that may be relevant to that question. Okay.

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Dena Gunning: Perfect. Thank you, Mark. All right next question, Sharon.

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Sharon Sandow: This question is for Roxanne, how do you spread greater mindfulness about accessible communication. What practices are you cultivating like image descriptions and any recommended any recommended resources to improve consistency and communications.

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Roxann Crawford: Am I off, we

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Roxann Crawford: There we go.

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Roxann Crawford: Everybody um you know we we work a lot with our external affairs team and famous specifically related to communication access concerns and making sure that we're

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Roxann Crawford: Trying to reach everybody in a method that's most effective for them. And, you know, a lot of the things that we do is we work with local organizations and disability.

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Roxann Crawford: Organizations people that serve individuals with disabilities and individuals with disabilities themselves to find out how they best want to receive information and, you know,

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Roxann Crawford: It can be really challenging there. We always we always can do more. We can always do a better job. And I would recommend looking into

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Roxann Crawford: What organizations again serve individuals with disabilities and talking with organizations like for the deaf and hard of hearing. And for those communication access points we do recommend using multiple languages multiple formats and captioning American Sign Language interpreting

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Roxann Crawford: pictograms, things like that. And I guess the best thing I can say is that we will work with a team of professionals who are really adapted finding that information and making sure that they're getting to the biggest population and within female so

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Roxann Crawford: So,

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Dena Gunning: Great, thank you. Roxanne and I know we work a lot with the Pacific ADA Center and they've been fantastic. And, you know, helping us do the the

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Dena Gunning: Icons and images for drop, cover and hold with lot cover and hold. So if anybody ever has. Any suggestions or ideas.

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Dena Gunning: Along those lines, please let us know because we do have such a magnificent access and networking component with earthquake country alliance.

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01:31:30.120 --> 01:31:41.220
Dena Gunning: In order to search those things out and marking the team Sharon have been fantastic. Jason with, you know, providing information and actually getting things accomplished that way. So,

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Dena Gunning: Strengthen numbers, right. We're all stronger together, and especially during these times, just the support that we can give to one another and sharing our experiences and resources.

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Dena Gunning: In itself really helps us and helps us with that disaster psychology piece right just knowing that we have folks around us that can help and support us.

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Dena Gunning: And you're reaching out to our neighbors, whether it's through next door through your cert newsletters or however else you are doing those things to continue to do that. So with that I think Mark, do you have any closing remarks.

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Mark Benthien: To Gina and thank you to all of our panelists and to all of our attendees for our first ECA Bay Area webinar. Thank you for

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Mark Benthien: Putting up with any technical issues. I don't think we had too many

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Mark Benthien: But also, there have been a number of questions and comments about getting copies of the materials and the presentations and the links, we will be

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Mark Benthien: Putting those all on to including the recording onto our website. We will be emailing you and that's available should be very like in the next day or so here as we pull it all together and

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Mark Benthien: Someone asked if we'd be mailing hard copies. We won't be able to do that, but it will be available for you to review online or download and print yourself and

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Mark Benthien: And then also you can always reach us via statewide at or info at earthquake country.org and Bay Area specific questions for the ECA

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Mark Benthien: Bay Area at bay area at earthquake country.org. And with that, we really appreciate all your participation. If you'd like to join earthquake country alliance also visit the website there or email us. Thank you. And the webinars is now complete.

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Dena Gunning: Thank you, everybody, and thank you for all your comments and thank yous much appreciated. Stay safe and be well